Review of the book
Bridges, Judith, Camilla Vásquez (2018) “If Nearly All Airbnb Reviews are Positive, Does that Make Them Meaningless?”. Current Issues in Tourism, 21 (18); 2057-2075.
Brown, Penelope, Stephen C. Levinson (1978) “Universals in Language Usage: Politeness Phenomena”. [In:] E. N. Goody (ed.), Questions and Politeness: Strategies in Social Interaction. Cambridge: Cambridge University Press; 56-289.
Brown, Penelope, Stephen C. Levinson (1987) Politeness. Some Universals in Language Usage. Cambridge: Cambridge University Press.
Culpeper, Jonathan (1996) “Towards an Anatomy of Impoliteness”. Journal of Pragmatics, 25 (3); 349-367.
Hall, Edward T. (1976) Beyond Culture. Garden City, NY: Doubleday.
Hernández-López, María de la O, Lucía Fernández-Amaya (2019) “What Makes (Im)politeness for Travellers? Spanish Tourists’ Perceptions at National and International Hotels”. Journal of Politeness Research, 15 (2); 195-222.
Hofstede, Geert (2001) Culture’s Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage.
Langlotz, Andreas, Miriam A. Locher (2013) “The Role of Emotions in Relational Work”. Journal of Pragmatics, 58; 87-107.
Langlotz, Andreas, Miriam A. Locher (2017) “(Im)politeness and Emotion”. [In:] Jonathan Culpeper, Michael Haugh, Dániel Z. Kádár (eds.), The Palgrave Handbook of Linguistic (im)Politeness. Palgrave Macmillan; 287-322.
Locher, Miriam A., Richard J. Watts (2005) “Politeness Theory and Relational Work”. Journal of Politeness Research, 1; 9-33.
Locher, Miriam A., Richard J. Watts (2008) “Relational Work and Impoliteness: Negotiating Norms of Linguistic Behaviour”. [In:] Derek Bousfield, Miriam A. Locher (eds.), Impoliteness in Language. Studies on Its Interplay with Power in Theory and Practice. Berlin: Mouton de Gruyter; 77-99.
Spencer-Oatey, Helen (2004) “Rapport Management: A Framework for Analysis”. [In:] Helen Spencer-Oatey (ed.), Culturally Speaking. Managing Rapport Through Talk Across Cultures. London, New York: Continuum; 11-46.
Spencer-Oatey, Helen (2008) “Face, (Im)politeness and Rapport”. [In:] Helen Spencer-Oatey (ed.), Culturally Speaking. Culture, Communication and Politeness Theory. London, New York: Continuum; 11-47.
